Kyocera to boost output of key copier component

Company will spend $22m to expand plant in China
OSAKA — Japanese electronics maker Kyocera will increase production capacity of photoreceptor drums by 150% through a 2.5 billion yen ($22.3 million) expansion of a Chinese plant, in hopes of capturing growing demand for copiers in emerging Asian economies.

Photoreceptor drums, which allow copiers to print on paper, are a consumable that must be replaced and can affect the life span of the machine itself.
Subsidiary Kyocera Document Solutions will add a new building to a plant in China’s Guangdong Province that currently also assembles finished copiers.
Mass production at the new facility is slated to start in May. The entire production process will be automated, allowing the company to employ more than 90% fewer workers at the new facility and offset rising labor costs in China.
The drums produced there will be used in slower models that print 20 to 35 sheets a minute. Kyocera’s drums use just one layer of photoreceptors instead of the typical three, making the parts more durable than the competition’s.
More businesses in China and other emerging economies are using copiers in their offices. Kyocera aims to boost sales of slower models in such markets, while developing more sophisticated products for mature economies.

Four KYOCERA Products available in SA awarded BLI “2017 Summer Pick”

“KYOCERA’s Summer 2017 Pick winners proved to be true workhorses, with exceptional reliability,” said George Mikolay, Associate Director of A3/Production for Keypoint Intelligence – Buyers Lab. “On top of that, the devices have robust feature sets, very good usability, and seamless integration with business software and applications, making them a strong value proposition.”

Takahiro Sato, President of KYOCERA Document Solutions Europe B.V., said: “We are incredibly proud to have our products rated as the best by such a prestigious, unbiased industry body. We work hard to ensure our devices present the best possible performance and value, so this is testament to the talented people across KYOCERA who have delivered on our promises to our customers.”

BLI are a world-renowned testing body which conducts in-depth, unbiased research into the document imaging industry. The full list of KYOCERA products named in the Buyer’s Lab summer picks 2017 are:
TASKalfa 2552ci – Outstanding 25-ppm Colour Copier MFP
TASKalfa 4052ci – Outstanding 40-ppm Colour Copier MFP
TASKalfa 5052ci – Outstanding 50-ppm Colour Copier MFP
TASKalfa 7052ci – Outstanding 65- to 70-ppm Colour Copier MFP
TASKalfa 8052ci – Outstanding 70- to 80-ppm Colour Copier MFP
ECOSYS P3055dn – Outstanding Printer for Large Workgroups

High-end USB device server myUTN-2500 gets performance boost.

Software update for all myUTN USB device servers

New firmware 14.4.11 makes high-end USB device server myUTN-2500 faster than ever.
The data transfer rate has significantly increased from 65 MB/s to 100 MB/s. If all three ports are occupied, then each port can reach a maximal transfer rate of 30 MB/s.
For Windows, OS X/macOS and Linux operating systems.
The following features for our USB device servers and dongles servers have also been improved/added:

  • Security enhancement through OpenSSl 1.0.2j (eliminates risk of Sweet 32
  • USB 3.0 support for Linux
  • Systemd support for Linux
  • Now supporting: „Vector CAN VN1600 interface family“, „Siemens CP 5711“, „ZTE MF190 wireless cellular modem 3G“, „Secutest Pro Test Instruments“, „Prolific PL2303-TA und PL2303-XA USB to Serial converter“, „TI XDS100V2 programming adapter”

Download the new Firmware version 14.1.11 (myUTN-2500) and 14.4.10 (all other device and dongle servers) and our SEH UTN Manager 3.0.31 for free from our website.

A showcase of excellence as KYOCERA Document Solutions Inc. walks away with four iF DESIGN Awards

Hoofddorp, The Netherlands – February 15, 2017 – KYOCERA Document Solutions Inc., one of the world’s leading manufacturers of document imaging solutions and document management systems, is pleased to announce that four of its A4 multifunctional products (MFPs) and printers; namely the ECOSYS M5526cdw, P5026cdw, M2640idw and P2040dw; have won the “iF DESIGN AWARD 2017” sponsored by the International Forum Design GmbH (Germany).
These products showcase excellence in compact design and low-noise operations; thereby allowing them to be set up in close proximity to the users at businesses such as retailers or distributors. KYOCERA received the “iF DESIGN AWARD 2017” due to the evaluation of its long-life design as a feature of product development, waste and printing cost reduction, as well as simple design and operability considering the user. The same four models have also won the “Good Design Award 2016” hosted by the Japan Institute for Design Promotion (JDP), a public interest incorporated foundation.

Encouraged by the award, KYOCERA will continue to develop reliable devices that promise high-quality not only in performance but also in design and usability, thus contributing to building office environments where users can efficiently manage their document workflows.

KYOCERA’s award-winning products are expected to be on show at the “iF DESIGN EXHIBITION” in Hamburg, Germany (Exhibition Part 1) between March 11 – June 2017.

About the iF Design Award

Every year, iF International Forum Design GmbH organizes one of the world’s most celebrated and valued design competitions: the iF DESIGN AWARD. Recognised as a symbol of design excellence around the world, the iF DESIGN AWARD welcomes over 5,500 submissions from 59 countries this year.

About KYOCERA Document Solutions

KYOCERA Document Solutions, headquartered in Osaka, Japan, is a leading manufacturer of document imaging solutions and document management systems, including colour and monochrome multifunctional products as well as printers and wide format devices. Kyocera’s products are renowned for their unique long-life imaging components that provide greater reliability and less waste – resulting in a lower Total Cost of Ownership (TCO) over the life of the product.

The KYOCERA Document Solutions portfolio does not stop at hardware. A full suite of business applications and consultative services allow customers to optimise and manage their document workflow, unleashing the full potential of their hardware investment. KYOCERA Document Solutions Inc. is a core company of KYOCERA Corporation, the world’s leading developer and manufacturer of advanced ceramics and associated products, including telecommunications equipment, semiconductor packages and electronic components. During the year ended March 31 2016, KYOCERA Corporation’s net sales totalled 1.48 trillion yen (approx. USD 13.1 billion). For more information and press-ready photos, visit

KYOCERA Service Awards: A Journey to Excellence


2017 is the last year at KYOCERA Document Solutions for Norbert Wolter as Senior General Manager before his retirement. This year also marks a memorable one for the company as KYOCERA celebrates the 10thanniversary of the annual KYOCERA Document Solutions European Service Awards. Having dedicated his tenure at KYOCERA to this pivotal division, Norbert has helped create a center of excellence in celebration of KYOCERA Service Technicians’ remarkable skills in the repair and maintenance of KYOCERA’s products. This annual (and industry only), competition assists in uniting all service technicians across the EMEA region as they strive to win the coveted title “KYOCERA European Service Award Winner”.

The idea was born 15 years ago out of the close and trustful relationship between KYOCERA Document Solutions Germany (KDDE) and its dealership companies when technicians were assigned the crucial task of maintaining KYOCERA’s hardware devices. Soon after, as Norbert puts it, “they were not only fixing problems, but establishing themselves as KYOCERA’s quality guardians, assuring customers they have made the right choice when opting for a KYOCERA device,” explains Norbert.


This act of appreciation resulted in the first Service Awards which took place within the German marketplace. Not long after, the noble initiative sparked the interest of sales companies across the EMEA territories to what has resulted today in the 10th annual Service Awards. The ultimate goal in sight for the Sales Company’s dealer technicians is to become the European Service Award Winner. The title serves as a symbol of highly deserved recognition for unprecedented excellence. Yet, the path towards the trophy is as challenging as the profession itself: the service engineers across EMEA go through practical and theoretical tests which evaluate their skills. Then, the national winners gather in Europe to compete against one another for the final once-in-a-lifetime prize – a trip to KYOCERA’s factory in China or Vietnam and company’s headquarters in Japan. Nevertheless, the greatest reward remains the global recognition of extraordinary dedication and exceptional skills. “A Service Award winner is a Super Champion for KYOCERA”, says Norbert. “It is someone to whom we pay the highest regard.”

The world as we view it now has fundamentally changed. Digitalisation has become the buzz word over the past couple of years and this has transformed not only the core of the industry but also the nature of the service technician profession. As Norbert puts it, “On the one hand, you still need to be a good mechanical engineer but your real focus must be on the software; and I am only talking about machines. On the other hand, KYOCERA now offers a lot of software and applications to meet our customers’ requirements which our service technician must attend to.”

With the 10th anniversary of the Service Awards on the horizon, Norbert closes the chapter on a decade of palpable and positive change within the industry through his personal initiative. “The creation of the Service Award, to see it grow and become so successful, is something that I will take with me and be proud of. The moment we announce who the Service Award winner is and see the expression of surprise on the face of the winner is such a precious moment. I only wish for every technician to participate and strive towards achieving this recognition,” Norbert explains.

The future of KYOCERA’s technicians is more challenging, yet more rewarding and exciting: “Our future machines will continue to feature more functions and possibilities. It will be essential for the technician to predict a failure before it really happens. As a result, the role of technicians will change fundamentally, but we are readily preparing them and are excited to meet those challenges”.

Facing such trials, the Service Awards will serve as a great pillar of acknowledgement not only for the individual participating technicians but also collectively for the broader KYOCERA family. As per Norbert Wolter: “Our aim is to work closer with our channel partners and excite them on this service excellence journey with this brand. When we add value to our partnerships we are but one step closer in building a close knit KYOCERA family that will only aid our success in an ever challenging landscape.”

Service Awards 2017 – KYOCERA Document Solutions South Africa

South Africa has been outstanding in the Kyocera Global Service Awards in years gone by, having produced top 3 positions for the last 3 years in the European finals. This year we’ve already have 45* entries booked and 28* have completed the online questionnaire in their quest to be the best.

Kyocera Document Solutions Inc. wins good design award 2016

Kyocera KYOCERA Document Solutions South Africa

Kyocera’s new printers and MFPs have received the award in recognition of their simple and compact design, as well as for their usability—including low-noise operations and an easy-to-change toner container. Consideration was given to the devices’ design, taking into account how these A4 MFPs and entry models are likely to be used in the office.

Additionally, Kyocera successfully achieved low-noise operations, as these products are highly likely to be used in office areas with limited space. To suit office layouts, flexible installation is possible thanks to standard wireless LAN functionality. The products also come with a remote management tool with ample functionality, including batch settings for multiple MFPs and printers, reducing the time spent on remote device administration.

The evaluation by the judges stated: “The products are characterised by their compact design and low-noise operations, as well as by operational efficiency, incorporating a remote setting tool with many functions, including a batch setting capability. The casing is compact and the operation panel is clear and easy to use. The entire design, including operability and ease-of-maintenance, is well considered to ensure smooth document workflow.”

About Good Design Award

The Good Design Award is a comprehensive design-promotion system that picks good design out of a variety of unfolding phenomena, and aims to enrich our lives, industries, and society as a whole by highlighting and celebrating these works. It is hosted by the Japan Institute for Design Promotion, a public interest incorporated foundation. It’s precursor, the Good Design Selection System (or G Mark System), was founded in 1957 by the Ministry of International Trade and Industry (the current Ministry of Economy, Trade and Industry), and has been engaged in this work for about 60 years. Submissions come from a wide range of fields, and roughly 1200 designs are recognized every year. Over 59 years, around 43,000 designs have been recognized by the awards. Recipients of a Good Design Award are granted use of the G Mark symbol, which has been an emblem of good design for over half a century.

Note: This e-mail is confidential. If you are not the intended recipient, please do not disclose or use the information contained in it. If you have received this mail in error, please inform us immediately by return email and delete the document. Thank you for your understanding and co-operation.

KYOCERA Document Solutions South Africa Pty Ltd
90 Bekker Road, Hertford Office Park
Vorna Valley, Midrand

Main: +27(0)11 595 2600
Service: +27(0)11 595 2700

You are subscribed with the following address:

If you do not want to receive this newsletter in the future, you can easily unsubscribe here.

Laserfiche Recognized in 2016 Gartner Magic Quadrant for Enterprise Content Management

LOS ANGELES–(BUSINESS WIRE)–Laserfiche—a leading provider in enterprise content management solutions—has been recognized for the eighth consecutive year by Gartner, Inc. in the 2016 Magic Quadrant for Enterprise Content Management (ECM) based on its completeness of vision and ability to execute.

Laserfiche Recognized in 2016 Gartner Magic Quadrant for Enterprise Content Management

This year, Gartner shifted its definition of ECM to reflect a more integrated approach, “ECM is a set of services and microservices, embodied either as an integrated product suite or as separate applications that share common APIs and repositories, to exploit diverse content types, and serve multiple constituencies and numerous use cases across an organization.” Additionally, Gartner identifies one of the major forces affecting the ECM market as “a new organizational emphasis on creating and improving content-centric processes that boost productivity, foster digital business, and facilitate the use of sharing of information.”

Laserfiche customers report significant productivity enhancements that optimizes costs and enables a collaborative, digital workplace. As noted in a Gartner Peer Insights Review2, “Laserfiche Cloud has been a significant step forward for us. The solution provides excellent document management with important security features and allows more effective collaboration. … The Laserfiche Connector is a cost-effective way of integrating Laserfiche Cloud with other SaaS systems.”

The Laserfiche suite of ECM products are designed to work together seamlessly to provide an exceptional user experience. Adding to core ECM capabilities, Laserfiche Forms provides a robust Business Process Library—included at no additional cost—that accelerates deployments with a set of packaged, industry-specific processes, web forms and wizard-driven integrations. Laserfiche Discussions facilitates team communication on processes with intuitive features—including team discussions, messaging and document linking—using an integrated social community platform.

“We believe the recognition by Gartner highlights Laserfiche’s innovative solutions,” said Thomas Phelps IV, Vice President of Corporate Strategy and CIO at Laserfiche. “Our customers consistently give us top marks for software features and usability, which is reflected in our high renewal and customer retention rates.”

Ducommun Incorporated, a leading aerospace and defense manufacturer and the oldest corporation headquartered in California, has used Laserfiche since 2007. “We chose Laserfiche because we felt it would deliver the best value and ease of use for scanning, document management and workflow initiatives,” said Hovik Hacobian, Vice President of IT at Ducommun. “With Laserfiche electronic forms and workflow, we transformed how we process accounts payable invoices, expedite capital appropriation requests, and respond to bid and proposal requests.”

“Laserfiche will help organizations deliver business results faster—whether that means saving millions of dollars, driving business innovation or complying with industry regulations on information security and records management,” said Phelps.

About the Magic Quadrant
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Ducommun Incorporated
Founded in 1849, Ducommun Incorporated provides engineering and manufacturing services to the aerospace, defense, and other industries through a wide spectrum of electronic and structural applications. The company is an established supplier of critical components and assemblies for commercial aircraft and military and space vehicles as well as for the energy market, medical field, and industrial automation. It operates through two primary business units – Ducommun AeroStructures (DAS) and Ducommun LaBarge Technologies (DLT). Additional information can be found at

About Laserfiche
Laserfiche enterprise content management transforms how organizations manage information, automate document-driven business processes and make timely, informed decisions. Using Laserfiche, organizations can innovate how documents and unstructured information are processed and analyzed to achieve business results. Laserfiche provides intuitive solutions for capture, electronic forms, workflow, case management, cloud, mobile and government-certified records management. Since 1987, Laserfiche has been the trusted choice of more than 36,000 organizations worldwide.

For more information click here 

New KYOCERA A3 MFPs help SA businesses to streamline their workflows

KYOCERA Document Solutions South Africa, one of the country’s leading document solutions companies, has launched five new colour and five new monochrome A3 multifunctional printers that help organisations to streamline document management and digitise their business processes. The three new product ranges are the TASKalfa 6052ci colour devices, the monochrome TASKalfa 6002i series and the monochrome TASKalfa 3511i series.
The new multifunctional printers have print speeds ranging from 25ppm up to 60ppm and will also include features to better manage maintenance and replacement of consumables.

Davy Khonzani, A3 product manager, KYOCERA Document Solutions South Africa, says: “Our ten new printers provide flexible information sharing hubs that meet the needs of businesses from real-estate agents and lawyers up to healthcare, finance companies and through to ad agencies that need high capacity printing and high quality finishes. We can support organisations who not only require printing from a wide range of desktop and mobile printers, but full integration with document management systems, including scanning, OCR-based conversion, and more.”


High-quality colour printing

The new TASKalfa 6052ci offers a combination of outstanding colour quality, high speeds and high-capacity document processing. The superb colour quality is thanks to their newly developed toner with a wider colour gamut and their 1,200 x 1,200 dpi print resolution, which is offered at full engine speed. It supports productivity with flexible paper-handling options and fast, economical and reliable printing. Users can also print on special paper sizes such as SRA3 (full-bleed edge-to-edge A3), banner paper, tab divider sheets and paper of up to 300 gsm.

An innovative toner technology with thinner and more homogenous coating enables improved and far more even light reflection, as well as improved colour quality. The new TASKalfa 6052ci series also impresses with significantly sharper images due to high resolution of 1,200 x 1,200 dpi, 2 bit depth (4,800 x 1,200 dpi).

For companies with demanding image quality needs, or particularly complex workflows, four of the new colour MFPs offer an optional Fiery print controller. The Fiery controller increases the quality of prints and improves RIP (raster image processor) speed, as well as taking document and print order management to a new level.

“With this product range, KYOCERA is re-positioning itself in the area of professional colour printing and plays in the top league of colour printers,” says Khonzani. “The new TASKalfa 6052ci series can effortlessly fulfil even the highest professional colour requirements from demanding print users such as advertising agencies, graphic studios or high-performing copy shops.”

Efficient monochrome printing

With output and scan speeds of up to 60 ppm and 180 ppm respectively, the TASKalfa 6002i is a workhorse that keeps productivity flowing in medium and large sized workgroups. It handles heavy workloads with ease thanks to flexible, high-capacity finishing options and a paper capacity of up to 7,150 sheets. Its digital document management functions are quickly accessible via an intuitive, large colour touch panel. Sensitive documents are protected by a range of enhanced security functions.

Consumables management

KYOCERA’s new TASKalfa 6052ci and 6002i series both feature a toner lock, preventing users from exchanging toners unless it is really time to do so. This has a positive impact on the TCO and the eco-friendliness of the new products. KYOCERA was awarded a BLI (Buyers Lab) Pick of Summer 2016 Award for innovation for its reusable black toner feature. Companies can use an expired black toner bottle as a waste container, reducing waste generated, storage requirements for supplies, as well as downtime and service costs.

Document workflow optimisation

Through its managed document services and solutions, KYOCERA Document Solutions South Africa can help companies get rid of the clutter by fully optimising their document management fleet and by using the functionality of the new TASKalfa series to streamline their document workflow. The MFPs offer dual scan document processors of up to 270 originals – when combined with one of KYOCERA’s capturing solutions,  can help organisations to complete their digital transformation.

Small organisations – different needs

Two of KYOCERA’s new MFPs, the TASKalfa 3011i and 3511i, have been designed to fulfil the needs of smaller organisations such as branch or satellite offices and small schools or institutes. These monochrome A3 MFPs offer the same user interface and security level as the TASKalfa 6052ci and 6002i series.

The TASKalfa 3011i, 3511i and 2552ci are launching in October 2016,  with the remaining range launching towards the end of the year.

KYOCERA Document Solutions Named a “Major Player” in IDC MarketScape: Worldwide Document Workflow Services 2016

IDC MarketScape assesses the capability and business strategy of several vendors that participate in the worldwide document workflow services market, focusing on the capability of those vendors to provide clients with a road map to deliver higher-value, workflow automation and optimisation services.

By analysing the kind of work within a customer’s workflow environment, KYOCERA Document Solutions provides optimal document solutions for various industries and fields to automate paperwork and process burdens.

KYOCERA has accumulated expertise globally by providing solutions that fit different customer sizes and types, from operational departments like order processing and accounting, where they need to manually enter data to standardise templates or systems, to specific industries like manufacturing, finance, healthcare and legal.

According to the IDC MarketScape report, “KYOCERA is leveraging technology to extend its Total Document Solutions offering and drive vertical expansion through professional consulting services”. The report also notes, “KYOCERA has a very strong solutions portfolio and has worked to build out both owned technology and support for partner solutions”.

“Along with increasing digitisation and globalisation, companies have been facing intense competition. This makes the document processing/managing more and more complicated. Therefore, it will be essential to streamline the entire document workflow for the continuation of business in the future,” said Ryuzo Morita, Director of KYOCERA Document Solutions Inc. and Senior General Manager of its Corporate Strategy Planning Division. “Document workflow automation and optimisation services are spreading among enterprises particularly in Europe and North America, however, the needs are increasing everywhere in the world especially in small businesses and within the midsize market. We will expand our service support channels in various areas and continue our effort to pursue top customers’ satisfaction.”

10 Years of ThinPrint® Gateways by SEH Computertechnik GmbH

The 10th anniversary of the partnership and cooperation between SEH Computertechnik GmbH and ThinPrint GmbH in the area of development and marketing of their successful ThinPrint® Gateways equals 10 years of successful and quickly implemented customer and development projects.

Thorsten Hesse, CPO and General Manager at ThinPrint GmbH, states:
“For 10 years, the ThinPrint® Gateways by SEH have been used worldwide in numerous installations of our customers. Developed in close co-operation, the ThinPrint® Gateways are a solution for distributing the ThinPrint Client at the printer sites that is perfectly matched to our ThinPrint Engine. We look forward to continuing our successful and time-tested partnership with SEH.”

We use our considerable expertise in the areas of network technology and printing as well as our extensive hardware and software development know-how to offer you the perfect addition for your ThinPrint environment: our ThinPrint® Gateways. Now in the third generation, we continually improve the ThinPrint® Gateway line. The current generation (TPG-25, TPG-65, and TPG-125) excels at noticeably improved performance and features up-to-date hardware.

We always look ahead to anticipate future requirements and continually improve and enhance the ThinPrint® Gateways in cooperation with our partner ThinPrint GmbH.

  • Free technical support and update service
  • Free warranty extension to 5 years
  • Continuous product development and advancement
  • Worldwide availability through our partner network
  • Time-tested technology
  • Made in Germany
  • Integrate Any Network Printer into Any ThinPrint Environment with the Help of Our ThinPrint® Gateways!
  • ThinPrint® Gateway (TPG-25 / TPG-65 / TPG-125) characteristics:
  • Full support of all ThinPrint features
  • Reliable and maintenance-free operation in all ThinPrint environments
  • Plug & play—installation, configuration, administration, and management are easy and straightforward
  • Maximum security—SSL/TLS, failover features and much more
  • Full support of all ThinPrint features
  • Each ThinPrint® Gateway is equipped with a certified ThinPrint Client.
  • All ThinPrint features such as print data compression and bandwidth control are integrated into the ThinPrint® Gateways. Your network load is reduced as usual.
  • All additional ThinPrint features can be used with the ThinPrint® Gateway. That includes amongst other things AutoConnect (automatic printer object creation) and ThinPrint Connection Service (printing in masked networks).
  • Reliable and maintenance-free operation in all ThinPrint environments
  • Suited for all network environments in which ThinPrint technology is used (e.g. branch and field offices, WANs with narrow bandwidth lease lines or dial-up connections, or server-based computing or virtualized environments)
  • The integration of your printers is independent of manufacturer and model. Integration isn’t restricted to certain printer manufacturers and models
  • All required printer protocols are already implemented.
  • With the ThinPrint® Gateways, network printer integration can be tailored to your ThinPrint environment—no matter how complex your environment is.

Plug & play

  • Easy installation, configuration, and administration lower the administration costs of your ThinPrint environment significantly.
  • The basic ThinPrint® Gateway configuration can be transferred to other devices using a parameter file. This saves money and time in big projects.
  • Easy installation and maintenance of ThinPrint® Gateway in field offices. Save the time-consuming and costly installation and maintenance of dedicated Windows® print servers as well as the ThinPrint Client that would have to be installed on each working station.

Maximum security

  • Point-to-point encryption with SSL/TLS: encrypt your print data from the work station via the ThinPrint® Gateway to the printer.
  • The comprehensive security package offers many features which are part of security policies of many companies these days:
  • Secure authentication according to IEEE 802.1X, certificate management, access control, and much more.
  • Failover-features assure reliable and uninterrupted operation. For example, you can save your print jobs to an (optional) USB flash drive if the printer is out of order. As soon as the printer is fit for service, printing continues. Your print data won’t be lost.
  • Get status reports and error messages via email or SNMP. With this feature you will always be up-to-date.